Frequently Asked Questions

Standard delivery takes 7–15 business days. Most orders arrive within 7–10 days. We process orders placed before 12 PM IST on the same business day.

Yes! We offer free shipping on all orders above ₹599. Orders below ₹599 have a flat shipping fee of ₹79.

Yes, COD is available across 27,000+ pin codes in India. A nominal COD handling fee of ₹29 applies.

You will receive a tracking number via email and WhatsApp within 24 hours of your order being dispatched. Use the link to track your shipment in real time.

Address changes can only be made within 2 hours of placing the order. Contact us immediately via WhatsApp at +91 97252 52421.

You have 7 days from the date of delivery to initiate a return for eligible products.

Contact us via WhatsApp (+91 97252 52421) or email with your order number, reason for return, and photos of the product within 7 days of delivery.

Refunds are processed within 5–7 business days after successful quality check at our warehouse. UPI/Net Banking refunds take 3–5 days; card refunds take 5–7 days.

No. Hygiene products like diapers and wipes that have been opened cannot be returned for health and safety reasons.

Absolutely! All Little Bunnies products are curated specifically for babies aged 0–6 months and comply with applicable Indian safety standards.

We strive to show the most accurate product images. Slight color variations may occur due to screen calibration differences.

Gift wrapping is available for select products. You can add a gift message at checkout. A small gift-wrap fee applies.

Yes! All our prams come with detailed assembly guides and video tutorial links. Most can be assembled in under 10 minutes.

We accept UPI, credit/debit cards (Visa, Mastercard, RuPay), net banking, wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery.

Yes. All transactions are encrypted using industry-standard SSL technology. We do not store your card details.

Only one discount code can be applied per order. Codes cannot be combined unless explicitly stated in the offer.

If your payment failed but the amount was debited, it will be automatically refunded to your account within 5–7 business days. Contact us if it doesn't appear.