Privacy Policy

We collect information you provide directly to us when you: • Create an account or place an order (name, email, phone number, delivery address) • Contact our support team • Subscribe to our newsletter • Leave a product review We also automatically collect certain technical information when you visit our website: • Device type, browser, and operating system • Pages visited and time spent on each page • IP address and approximate location • Referring URL

We use the information we collect to: • Process and fulfil your orders • Send order confirmations, shipping updates, and delivery notifications • Respond to customer support queries • Send promotional emails and WhatsApp messages (with your consent) • Improve our products, website, and customer experience • Detect and prevent fraud • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We may share your data with: • Logistics partners (e.g., Delhivery, Shiprocket) to deliver your orders • Payment processors (e.g., Razorpay) to handle transactions securely • Analytics providers (e.g., Google Analytics) to understand website usage • Regulatory authorities when required by law All third-party partners are contractually bound to use your data only for the specific purpose for which it was shared.

We use cookies and similar technologies to: • Keep you signed in across sessions • Remember your cart and preferences • Analyse website traffic and performance • Serve relevant advertisements You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

We implement industry-standard security measures to protect your personal information: • All data transmission is encrypted using SSL/TLS • Payment information is processed by PCI-DSS compliant processors — we never store your card details • Our systems are regularly audited for vulnerabilities • Access to customer data is restricted to authorised personnel only Despite these measures, no method of internet transmission is 100% secure. We encourage you to use a strong, unique password for your account.

Under applicable Indian data protection laws, you have the right to: • Access the personal information we hold about you • Correct inaccurate or incomplete information • Request deletion of your personal data (subject to legal obligations) • Withdraw consent for marketing communications at any time • Lodge a complaint with the relevant data protection authority To exercise any of these rights, contact us at privacy@littlebunnies.co.in.